VISUAL IDENTITY / STRATEGY / MOTION GRAPHICS

Smart Solutions

I was brought on as lead contract designer and strategist to solve a problem that outgrew the site's original build: the services read as a capable but disconnected list. A merchant evaluating the agency had to do the work of connecting platform, operations, and data themselves. My brief was to find the single idea that already ran underneath all six service lines, put it into words and a visual system, and build the growth-marketing structure (messaging, audience segmentation, channels, and a reporting framework) to carry it.

The engagement grew from there into an ongoing retainer: UX and design work as new pages and campaigns shipped, the sales sheets and ebooks that carried the positioning into sales conversations, motion graphics for social and event use, and the maintenance that kept the site and its content current between larger projects.

Situation

The eCommerce-agency category is crowded with two failure modes: pure technical shops that ship platform migrations without a growth thesis, and pure marketing shops that recommend campaigns their engineering can't support. Smart Solutions' actual differentiator — senior practitioners who own strategy through execution with no handoff — was true throughout the site but stated nowhere as a single claim.

Audience

Rather than market to "eCommerce businesses" broadly, I segmented the ideal customer profile into four verticals where Smart Solutions already had delivery proof, so every message could point at real, comparable work instead of generic claims

A

Tactical & shooting sports

Regulated, community-driven retail with high trust requirements. Proof point: Langdon Tactical.

B

B2B eCommerce

Complex catalogs, account-based buying, integration-heavy checkout flows.

C

Food & beverage

Seasonal demand, fulfillment complexity, brand-led storefronts. Proof point: Rheb's Candies.

D

Healthcare products

Compliance-sensitive commerce where platform stability is non-negotiable.

Positioning & Messaging

The platform/operations/data framing became the spine of every page: "eCommerce Engineered for Growth." Not a tagline bolted onto the homepage, but a structure — every service description was rewritten to state which of the three levers it pulled, so a prospect could see the whole system rather than a menu.

Underneath the headline claim, the real proof was operational: no strategy-to-execution handoff, senior practitioners named and credited by discipline (SEO, operations, engineering, client success), and a direct-partnership model. Naming the team on the site — rather than hiding behind a logo — became part of the positioning itself.

Channel Strategy

Channel selection followed one rule: prioritize what the agency could prove with its own methods before spending on anything it couldn't.

SEO / AEO

Turn the service inward. Smart Solutions sells technical SEO and AI-search visibility — the site itself became the flagship case study for that service

Case Studies

Proof-led content built from real engagements (Langdon Tactical, Wicked Grips, Rheb's Candies, Defenders of Wildlife, Webeyez), each structured the same way so results are comparable across verticals.

Partner Channel

Platform-certified credibility. BigCommerce and Adobe Commerce partner status used as a distribution and referral channel, not just a badge.

Vertical Outbound

Segment-specific outreach into the four ICP verticals, each pitched with the matching case study rather than a generic deck.

“Danny is one of those rare creatives who just gets it. His work is always top-notch, delivered on time, and he’s not afraid to try new things that push content to the next level.”

Lyndsay Dean, Marketing Manager, Smart Solutions

Proof Points

+83%

Revenue increase

+73%

Conversion increase

+80%

New user growth

Rollout

Phase 1

Foundation

Land the "Engineered for Growth" thesis on the homepage and rewrite every service page against the platform / operations / data structure.

Phase 2

Proof

Rebuild the case-study template and migrate flagship stories (Langdon Tactical, Wicked Grips, Rheb's Candies) into the standardized format.

Phase 3

Scale

Stand up vertical-specific landing pages for the four ICP segments, each anchored to its matching proof point.

Phase 4

Compound

Turn the agency's own SEO/AEO service inward on smartsolutions.dev itself, treating the site as an ongoing case study.

Visual System

As the designer half of the engagement, I built the visual language to argue the same point as the copy: precision. A tight grid, consistent case-study templates, and restrained color meant every new client story could be produced quickly without looking improvised — so the design system itself became evidence of "senior-led, no handoffs," not just a claim about it.

Paid Ads

Promotional Videos

Website Launch Campaign

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